Frequently Asked Questions (FAQs) – Aksharam Jewels

Luxury lab grown diamond ring in Aksharam Jewels branded jewelry box
What is Aksharam Jewels?

Aksharam Jewels is a Surat-based jewelry brand specializing in elegant lab grown diamond rings crafted with precision, ethical sourcing, and timeless design aesthetics.

We specialize in premium quality lab grown diamonds that offer the same brilliance, durability, and beauty as natural diamonds while being more ethical and sustainable.

Yes. Lab grown diamonds are real diamonds with the same physical, chemical, and optical properties as mined diamonds.

We are based in Surat, India — one of the world’s leading diamond manufacturing hubs.

Can I customize a ring design?

Yes. We offer customization options for ring designs, sizes, diamond specifications, and finishing based on your requirements.

Absolutely. Simply click the “Get a Quote” button on any product page and share your requirements with us.

Yes. Our collection includes solitaire, trilogy, twisted band, and minimalist engagement ring designs.

Our showcased designs are crafted in high-quality 925 sterling silver with premium finishing. Custom metal options may also be available upon request.

Yes. Our rings are designed for durability, comfort, and long-lasting elegance suitable for regular use.

You can contact us for ring sizing assistance before placing your order or confirming your quote.

Custom lab grown diamond ring sketch and jewelry design process at Aksharam Jewels
Worldwide jewelry shipping and secure delivery by Aksharam Jewels
Do you ship internationally?

Yes. We offer worldwide shipping.

Delivery timelines depend on product availability, customization requirements, and shipping destination. Estimated timelines are shared during quotation confirmation.

Yes. We aim to use secure and reliable shipping methods for safe delivery.

Yes. International customers are responsible for any customs duties, import taxes, or local charges applicable in their country.

Can I buy directly from the website?

Currently, our website operates on a catalog and quotation model. Orders are processed after quote approval and payment confirmation.

  1. Browse products
  2. Request a quote
  3. Discuss specifications and pricing
  4. Confirm your order
  5. Complete payment

Payment details and available methods are shared during the quotation and order confirmation process.

Returns are accepted only for damaged or incorrect items as per our Shipping & Returns Policy.

No. Customized or personalized jewelry pieces are non-returnable.

Please contact us within 48 hours of delivery with photos/videos of the issue for assistance.

Secure online payment for diamond jewelry orders at Aksharam Jewels
Aksharam Jewels customer support and WhatsApp assistance for jewelry inquiries
Are your diamonds conflict-free?

Yes. Our lab grown diamonds are ethically sourced and conflict-free.

Lab grown diamonds are:

  • Ethical
  • Environmentally conscious
  • Conflict-free
  • More value-driven compared to mined diamonds

You can contact us through:

  • Website enquiry forms
  • WhatsApp chat
  • Email support

Yes. Customers can connect with us directly through WhatsApp for enquiries and quote discussions.

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