1. Introduction
Welcome to Aksharam Jewels. By accessing or using our website, you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use our website.
2. Business Model (Important)
Aksharam Jewels operates on a catalog-based enquiry system.
- Products displayed on the website are for reference and enquiry purposes only
- Prices are not displayed publicly
- Orders are confirmed only after:
- Quote request
- Final pricing discussion
- Customer approval
- Payment confirmation
👉 Submitting a “Get a Quote” request does not constitute a purchase
3. Product Information
We strive to ensure all product details are accurate, including:
- Design
- Metal type
- Diamond specifications
However:
- Slight variations may occur due to lighting, photography, and screen display
- Minor differences may occur in handcrafted or customized pieces
4. Pricing & Payments
- Final pricing is shared via quotation
- Prices may vary based on:
- Customization
- Ring size
- Market fluctuations (metal/diamond rates)
Orders are processed only after full or agreed payment is received
5. Customization
- Customization is available for most products
- Once a customized order is confirmed, it cannot be cancelled or modified
Customers are responsible for providing accurate:
- Ring size
- Custom requirements
6. Order Confirmation
An order is considered confirmed only when:
- Final design and price are approved
- Payment is successfully received
Aksharam Jewels reserves the right to accept or decline any order
7. Shipping & Delivery
- Shipping timelines are shared during quotation
- Delivery timelines may vary based on:
- Location
- Customization
- External logistics factors
We are not responsible for delays caused by:
- Courier partners
- Customs clearance (for international orders)
8. International Orders
For international shipments:
- Customers are responsible for:
- Customs duties
- Import taxes
- Local regulations
Aksharam Jewels is not liable for delays or charges imposed by customs authorities.
9. Returns, Refunds & Exchanges
Please refer to our Shipping & Returns Policy.
In general:
- Returns are accepted only for:
- Damaged or incorrect items
- Customized products are non-returnable
- Exchange requests are subject to approval
10. Intellectual Property
All content on this website, including:
is the property of Aksharam Jewels and may not be copied or used without permission.
11. Limitation of Liability
Aksharam Jewels shall not be liable for:
- Indirect or consequential damages
- Loss due to misuse of products
- Delays caused by third-party services
12. User Responsibilities
By using this website, you agree:
- To provide accurate information
- Not to misuse the website
- Not to attempt unauthorized access
13. Privacy
Your use of our website is also governed by our Privacy Policy
14. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting.
15. Governing Law
These Terms shall be governed by the laws of:
👉 India (Surat, Gujarat jurisdiction)
16. Contact Us
