✨ Shipping Information
At Aksharam Jewels, every piece is crafted with precision and care. Since most of our jewelry is made-to-order or customized, we ensure each product meets the highest quality standards before dispatch.
🚚 Order Processing Time
- Standard Processing Time: 5–10 business days
- Custom Orders: 7–14 business days
- Processing time may vary depending on design complexity
🌍 Shipping Coverage
- We offer World Wide Shipping
- International shipping available on request
⏱ Estimated Delivery Time
- India: 3–7 business days after dispatch
- International: 7–14 business days after dispatch
📦 Packaging
- Secure, tamper-proof packaging
- Elegant jewelry box included
- Ready for gifting
🔍 Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier details
🔁 Returns & Exchanges
We want you to feel confident with your purchase.
✅ Return Eligibility
You may request a return if:
- Item received is damaged or defective
- Wrong product delivered
👉 Request must be raised within 48 hours of delivery
❌ Non-Returnable Items
Due to the nature of our products:
- Customized or made-to-order items
- Rings with custom sizes
- Products purchased during special offers
🔄 Exchange Policy
- Exchanges are allowed for size issues (subject to approval)
- Customer may bear shipping charges
💰 Refund Policy
- Approved refunds will be processed within 5–7 business days
- Refund will be issued via original payment method
